Viability framework
Five questions that tell you on a single page whether your use case should go to AI or a traditional workflow.
Whitepaper
The honest guide to conversational AI for LATAM enterprises.
15-20 pages for directors who have to defend the investment internally. When AI fits, when it doesn't, what metrics to demand and where teams typically lose their way.
What's inside
The pieces worth your time.
Real LATAM metrics
Adoption rates, CSAT, cost per conversation and typical return observed in regional deployments (anonymized).
Common mistakes
The six we see most — and how to avoid them before signing the vendor contract.
Pre-vendor checklist
The 12 technical questions your IT team should ask the vendor before the first demo.
Who it's for
Built for these three roles.
Commercial directors
To defend the investment to the CFO without ending up promising more than the tech delivers.
CIO / CTO
To understand what to ask on security, observability and SLA before the proof of concept.
COO
To map which processes are real candidates — and which are hype noise.
Contents
What you'll find — index.
- 1. Why this whitepaper exists
- 2. The 5-question viability framework
- 3. Real metrics: what to actually expect
- 4. Costs: the honest structure
- 5. The six mistakes we see most
- 6. How to pick a vendor without lock-in
- 7. Appendix: pre-vendor checklist
Format: PDF · ~20 pages · 4.2 MB · English