Operational inputs
Monthly volume, cost per human contact, expected automation rate and average ticket if the case involves sales.
ROI calculator
Spreadsheet with real inputs — conversation volume, human agent cost, automation rate, average ticket. Returns payback, NPV and per-scenario sensitivity. No login.
What's inside
Monthly volume, cost per human contact, expected automation rate and average ticket if the case involves sales.
Conservative (40% automation), base (60%) and aggressive (80%). Editable per industry.
Plug-in for platform + conversation pack + consulting hours cost per month.
A single sheet with payback, 24-month NPV and sensitivity — ready to print and bring to committee.
Who it's for
To validate the investment makes financial sense before approving the PoC.
To have a defensible model when asking for internal budget.
To have a baseline when building the formal project business case.
Contents
Format: Excel · 5 tabs · 480 KB · ES/EN
Usamos cookies necesarias para que el sitio funcione. Con tu permiso, también usamos cookies analíticas (Google Analytics) y de marketing (Meta, HubSpot, LinkedIn) para mejorar tu experiencia. Podés cambiar tu decisión cuando quieras. Más detalle. We use necessary cookies for the site to work. With your permission, we also use analytics (Google Analytics) and marketing cookies (Meta, HubSpot, LinkedIn) to improve your experience. You can change your decision anytime. More detail.
Funcionamiento básico del sitio. Siempre activas. Basic site operation. Always on.
Google Analytics 4 — medición agregada y anónima. Google Analytics 4 — aggregated, anonymous measurement.
Meta Pixel, HubSpot, LinkedIn Insight — atribución y remarketing. Meta Pixel, HubSpot, LinkedIn Insight — attribution and remarketing.